Our Certifications at Brooks Heating and Air Conditioning We’re passionate about providing the Bossier City community with the most responsive heating and cooling service possible. To do so, we’ve completed rigorous training to receive the industry certifications you see below. Learn more about our certifications here and give us a call at 800-COOLING to speak with a team member. North American Technician Excellence (NATE) NATE is North America’s largest and most prominent certification in the heating and cooling industry. NATE certified technicians have mastered the installation, service and maintenance knowledge of heating and cooling systems and can earn recognition in the following areas of specialty: Air conditioning Air distribution Heat pumps Gas heating Oil heating Hydronics gas Hydronics oil Ground source heat pump loop installer Senior HVAC Efficiency Analyst Dave Lennox Premier Dealer™ In order to become a Dave Lennox Premier Dealer™, Brooks Heating and Air Conditioning in Bossier City was trained and is routinely independently evaluated to ensure we give an unmatched level of customer service. We’ve partnered with Lennox®, a top company in home comfort, to carry some of the best heating and cooling products in the industry. We sustain our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program gives customers an opportunity to provide honest feedback and share their opinions on our service quality, keeping us accountable for offering high quality work and customer service at all times. SunSource® Solar-Ready Dealer Designation Earning SunSource Solar-Ready Dealer designation from Lennox means that we’ve gone through training on solar-ready products, sales and tech. We’ve also become knowledgeable in Northwest Louisiana utility requirements for solar installations and rebates, and we’re familiar with local grid interconnectivity abilities. Finally, we’ve entered or completed solar training and certifications so we can offer you a quick and stress-free purchase and installation process. Better Business Bureau Brooks Heating and Air Conditioning is a member of the Better Business Bureau, meaning we follow ethical business practices and share honest information with our customers. We have a solid rating and are proud to be part of this organization.