ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Brooks Heating and Air Conditioning, we know that picking a company you can trust to perform AC repair in Bossier City is important. We know how important it is to find a reliable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A reliable company that can do AC repair should have a number of references they’ll happily share with you. Look at these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you go with has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Brooks Heating and Air Conditioning a call at 800-COOLING. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.